Pump Service Request Form

What type of pool do you have?

Inground Onground Aboveground

What type of filter do you have?

Sand Cartridge Diatomaceous Earth (DE)

What kind of sanitizer do you use?

Chlorine Bromine Salt System UV/Ozone Other

Is your pool pump single speed or variable speed?

Single Speed Variable Speed

Is your pump under warranty?

Yes, and the pump was purchased from Beechmount Pools Yes, but the pump was purchased elsewhere No, it is not under warranty Unsure

Please upload photos of the equipment, including any labels that are on your pump, such as model and serial number. The most common spots to find labels are on the motor and on the top of the pump. This helps us source any parts that may be needed.

Please describe the issue you are currently experiencing with your pool pump. Make note of any unusual activity, such as noises, trouble holding prime, leaks, circulation issues, error codes, etc.

How long have your been experiencing these issues?

What maintenance was done prior to this issue?

When was the last time your filter was cleaned, either by backwashing (sand filters) or by rinsing and soaking the filters (cartridge filters)?

Is there anything else that our team should know about or any other issues you are facing?

Please attach any supporting photos.

Please provide your contact information so that we can contact you to discuss your service request.

Full Name

Address

City

Phone Number

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